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- Last name : ********
- First name : ********
- Phone : +23***********
- Email : ******@******.***
- Date of birth : **.**.****
- Nationality : ********
- Address : ********
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Attached CV :
Profile details
Job category searched
- Health and social professions
- IT, new technologies
Professional experience
Experience in the following industries :
- Health, pharmacy, hospitals, medical equipment
- IT, software engineering, Internet
Professional experience
- IT Support and Application Support
- Fidelity HealthCare Services
- Since 07.2023
- As a highly motivated and customer-focused professional, I have 5 years of experience in providing technical support to end-users in both hardware and software environments. I am skilled in diagnosing and resolving issues promptly, ensuring minimal disruption to operations. Moreover, my expertise extends to application support, where I have effectively resolved complex problems, performed system maintenance, and worked closely with development teams to implement enhancements. Here are some key qualifications and skills that I bring to the role: Strong technical knowledge: Proficient in troubleshooting network issues, system installations, and software configurations. Strong customer service skills: Demonstrated ability to communicate technical concepts to non-technical users in a friendly and understandable manner. I am passionate about providing exceptional service and ensuring customer satisfaction throughout the support process. Team collaboration: Experienced in collaborating with cross-functional teams, such as developers and system administrators, to deliver efficient solutions. I am a proactive team player who understands the importance of effective communication and shared knowledge for successful IT operations.
Skills
As a person who thrives in high-pressure and fast-paced situations, I strive for positive results through the application of my User support & Technical Support and Troubleshooting & Network Support abilities. In addition, I possess expertise in Organization and Time management, and an aptitude for optimising performance and motivating colleagues. In any position, I am able to visualise success, and identify innovative and effective strategies for achieving it. I have artfully balanced workplace objectives and productive relationships, enterprising strategies and insightful suggestions to achieve a competitive business edge. My analytical thinking and collaboration skills strengths have enabled my professional growth.
Education
Education level : Bachelor
- NRI Institute of Technology
- 10.2010 - 04.2014
- Electrical and Electronics Engineering
Full Time
Key Skills
- Desktop support
- IT Support
- Application Support
Languages
- English
- Intermediate
- Hindi
- Beginner
More information
- Availability : in 1 month
- Geographical flexibility : Bomi - Bong - Gbarpolu - Grand Bassa - Grand Cape Mount - Grand Gedeh - Grand Kru - Lofa - Margibi - Maryland - Montserrado - Nimba - River Gee - Rivercess - Sinoe - International
- Place of residence : Vijayawada
- Accepted employment type : Permanent contract - Fixed-term contract - Temporary work - Part-time work
- Last updated : 07.02.2024
- Total views CV : 70
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