CV Profile No.38785

Experience in the following industries :

• IT, software engineering, Internet

Professional experience

• ICT Officer
• Concern Worldwide - Liberia
• Since 08.2014
• • To ensure the ICT infrastructure for all Concern Worldwide Liberia Offices are functioning effectively and that network security is maintained • To configure and install all ICT equipment • To ensure the use of CWW compliance software application on all Concern computers • To ensure the security of wireless access keys and administrative passwords • To perform routine preventive maintenance works on servers and other IT equipment. • To respond to ICT issues and challenges (networking, server, printing, internet, /email, phone systems, etc) and take appropriate corrective action • Ensure that relevant issues or problems are escalated/ raised to Dublin Helpdesk in a timely manner • To liaise with the ISP for any matters concerning the internet links at any Concern office. • Design and maintain a tracking system for all ICT repairs and maintenance issues • Maintain all computers and accessories in all field offices and Monrovia head office to minimize trouble and maximize service life • Undertake regular field visits to each location based on identified needs from the field as well as preventive maintenance work and staff training. • Identify potential systems gaps in ICT hardware and software and make appropriate recommendations • Information Management • Training and capacity building support • Asset register and control

• Network Administrator
• ACCESS BANK LIBERIA LTD.-Tubman Boulevard, 20th Street, Sinkor, Monrovia, Liberia:
• 07.2012 - 08.2014
• • Act as a central point of administration for ABL Network systems computing Technology platforms. • Perform all ABL systems Local Area Networks/Wide Area Networks (LAN/WAN) Security Management functions and audits including Monitoring all system access requests; validation of needs and evaluation of appropriate access levels needed for system access (Servers and Workstations). • Monitor LAN/WAN performance on an on-going basis. • Ensure Network Server Security and Server operating systems at all ABL Infrastructure including the administration of Service Level Agreements (SLAs). • Develop and maintain network equipment service and support logs, records and reports all changes appropriately maintaining and assisting with network equipment inventory. • Develop and maintain network installation standards, procedures and Checklists. • Assist in planning and testing emergency and Disaster Recovery Strategies (BCP) for ABL Network Infrastructure. • Coordinate scheduled and emergency service and maintenance with LAN/WAN server system vendors whilst monitoring, tracking and preparing periodic reports on LAN/WAN server systems availability,

• Information Communication Specialist (ICT Specialist)
• Liberia Teacher Training Program – Assigned at ZRTTI, Zorzor, Lofa County, Liberia
• 01.2011 - 02.2012
• Implemented and led IT training on Microsoft Office Suit and Internet use for more than 336 Teachers in each COHORT at ZRTTI Trained teachers to use the EGRAMARY software Designed and implemented Local Area Network (LAN) for the project in both HQ and field offices Installation of ISP equipment (VSAT) for County field offices

• Database Manager/Admin Asst.
• Bong County Statistics and Information Office (LISGIS)
• 12.2009 - 06.2010
• Managed the statistical database for the county statistics and information office (CSIO) Coordinated data entry process with field monitors Setup and maintained MS Access database for tracking infrastructures and GOL implementing projects in the county

• Database Assistant
• Norwegian Refugee Council
• 10.2008 - 12.2009
• Set up and maintain data security process Managed the statistical database Ensured continuous activities on data collection for the protection monitoring project and submit reports

• Information Technology Specialist (IT Specialist)
• Population Services International-Liberia (PSI), Monrovia, Liberia
• 01.2008 - 10.2008
• Designed, implemented and maintained office network Implemented and led IT training on Microsoft Office and Internet use for project staff Co-Designer of the Star Condom foils and packs for packaging by PSI-Liberia Team Leader, Focus Group Discussion (Smart Choice, Let Talk about Sex)