Contact this profile for a recruitment
- Last name : ********
- First name : ********
- Phone : +96**********
- Email : ******@******.***
- Date of birth : **.**.****
- Nationality : ********
- Address : ********
-
Attached CV :
Profile details
Job category searched
- Health and social professions
- Legal
- Management
- Sales
Professional experience
Experience in the following industries :
- Call centers, hotlines
- Education, training
- Pharmaceutical industry
- Social, public and human services
- Transport, logistics, postal services
Professional experience
- Paralegal
- Caritas Lebanon
- Since 05.2019
- Assisted attorney in the trial phase of litigation, including reviewing local court for the correct preparation of trial documents such as notebooks, exhibits, and drafting motions. Open new case files with appropriate correspondence, pleadings, and discovery information based on the type of case. Conduct basic interviews with refugees at UNHCR in order to assess legal and urgent protection. Provide legal information to beneficiaries on the main legal issues encountered. Plan and facilitate awareness sessions, preparing lawsuits. Met deadlines consistently when preparing and ling court pleadings. Coordinated case information by meetings with beneficiaries, experts, and other professionals.
- Customer service supervisor
- Haddad
- Since 08.2016
- Improved customer service standards by assessing staff performance and offering constructive feedback. Elevated performance with skilled supervision, training, work direction, and guidance for personnel. Manage a team of assigned customer service representatives and ensure they comply with company guidelines particularly related to the quality of service. Monitor or reviews calls or other correspondence between representatives and customers. Investigating and solving customer service complaints. Strategizing and monitoring the daily activities of customer service operations
Skills
Digital business analysis, Outlook, Facebook, Microsoft Excel, Social Media, Skype, Zoom
, Google Docs, LinkedIn, Microsoft Office, Power Point, Instagram, Good listener and
communicator Written and Verbal skills Organizational and planning skills, Motivated, Microsoft
Word Analytical skills Decision-making Conflict resolution Creativity Presenting Internet...
Education
Education level : Master
- Lebanese University
- Since 10.2012
Professional master in Law
Key Skills
- Customer Service
- Law
- Litigation
- Planning
Languages
- Arabic
- Native
- English
- Good level
- French
- Good level
More information
- Availability : immediately
- Geographical flexibility : International
- Place of residence : Jezzine
- Accepted employment type : Fixed-term contract
- Last updated : 03.09.2022
- Total views CV : 133
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